- Why Verve, a Credit Union for a name?
- What’s the difference between a credit union and a bank?
- Who is Merv?
- What does Verve, a Credit Union, stand for?
- Verve doesn’t sound like a typical financial institution.
- What is Verve’s NMLS (Nationwide Mortgage Licensing System & Registry) number?
- Why do you close on federal holidays when most other businesses are open?
- What days are you closed?
- What is Verve’s membership area?
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- My debit card is expiring soon—how do I get a new card?
- How do I open a checking account?
- Can I cancel/stop payment on a check or online payment?
- Help! I’m in another state/country and I’ve lost my card.
- Are there any fees on debit/credit card transactions made in other states or countries?
- I’m traveling out of the country/to another state. Will my card still work?
- Are there other ways to protect myself from a negative balance besides Overdraft Protection or Overdraft Protection Plus?
- Can I use a Kwik Cash loan or line of credit for overdraft protection?
- What’s the difference between Overdraft Protection and Overdraft Protection Plus?
- How can I keep tabs on my account using a debit card?
- My credit card is expiring soon—how do I get a new card?
- I have questions about my RewardsFirst MasterCard® rewards, who should I call?
- How do I activate my Verve credit card?
- Help! I lost my card/My card was stolen/I need to dispute a transaction.
- Help! I need to respond to a fraud alert.
- How do I make a payment on my Verve credit card balance?
- Does Verve offer any fraud protection with its credit cards?
- How long are rewards points valid?
- Where do I check my credit card balance, transactions, etc.?
- How do I view my RewardsFirst MasterCard® rewards?
- How can I access my HELOC funds?
- Can I have more than one loan at a time with Verve?
- How do I apply for a business loan with Verve?
- How do I apply for a personal loan with Verve?
- How do I apply for a home equity loan or line of credit with Verve?
- How do I apply for a mortgage loan with Verve?
- How do I apply for a vehicle loan with Verve?
- What kinds of loans does Verve offer its members?
- Can I manage my cards from the Verve Mobile App?
- Can I add my Verve debit and credit card to my mobile wallet?
- Is it safe to use the mobile app for banking, or does it make me more vulnerable to fraudsters?
- Why do my checks need to be marked “for mobile deposit at Verve, a Credit Union?”
- Can I use the mobile app to deposit checks?
- Do you have a mobile app?
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- What is Verve Round Up?
- What happens to my Save to Win certificate after the 12-month term is over?
- If I need the money, is there a penalty to withdraw cash from the Save to Win account?
- What is the dividend rate on the Save to Win account?
- Is there a limit to how much money I can deposit into my Save to Win account?
- What are the Save to Win prizes?
- Can I win more than once with a Save to Win Account?
- What is “laddering” Certificates? Can I do this at Verve?
- Are there penalties for withdrawing from my money market account?
- How can I get to the next money market tier faster?
- Can I schedule an appointment online?
- What if I need to cancel or reschedule my appointment?
- Why do I need to have my ID, Social Security number and other personal information ready for my appointment?
- Can I still call to make an appointment?
- Can I still go directly to a branch and meet with a team member without making an appointment?
- Can I schedule an appointment online for more than one product or service (i.e. mortgage and checking account)?
- I want to schedule an appointment online, but I don’t see the option I am looking for. Can I still make an appointment?
Federally Insured by NCUA | 
Equal Housing Opportunity | Legal + Disclosures