Skip to main content
Locations + ATMs
Ways to Bank
Video Banking
Schedule an appointment
Help + Support
Hit enter to search or ESC to close
Close Search
Personal
Personal
Checking & Savings
Checking
KickBack Checking
Personal Checking
Savings
Certificates
Money Market
IRAs
HSAs
Name Your Savings
Kickback Savings
Kids’ Savings
Loans
Credit Cards
RewardsFirst Mastercard
RateFirst Mastercard
Loans
Auto Loan
Recreational Loan
Personal Loans
Mortgage/Home Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
Home Equity Loan
Home Equity Line of Credit
Business
Business Loans + Financing
Commercial Loan Terms
Commercial Lines of Credit
SBA Loans
Business Tools
HSAs
Payroll / Electronic Deposit
Credit Card Processing
Business Resources
Business Basics
Business Checking
Business Savings
Business Credit Cards
Why Verve?
Community
Impact in the Community
Community Support Request
Login
Login
Join Now
All Categories
About Verve
Bank by Phone
Bill Pay
Business Banking
Checking
Credit Cards
Debt Consolidation
Fraud
Loans
Mobile App
My Account
Online Banking
Retirement
Saving
Schedule an Appointment
Video Lender Meeting
Zelle
About Verve
9
Why Verve, a Credit Union for a name?
What’s the difference between a credit union and a bank?
Who is Merv?
What does Verve, a Credit Union, stand for?
Verve doesn’t sound like a typical financial institution.
What is Verve’s NMLS (Nationwide Mortgage Licensing System & Registry) number?
Why do you close on federal holidays when most other businesses are open?
What days are you closed?
What is Verve’s membership area?
Explore More
Bank by Phone
1
How to use Bank By Phone
Explore More
Bill Pay
2
How do I pay a bill?
How do I enroll in Bill Pay?
Explore More
Business Banking
3
How do I register for an online banking account for my business?
How do I set up a user on my business account?
How to install the desktop app for mobile/desktop check deposit (for businesses)
Explore More
Checking
22
My debit card is expiring soon—how do I get a new card?
How do I open a checking account?
Can I cancel/stop payment on a check or online payment?
Help! I’m in another state/country and I’ve lost my card.
Are there any fees on debit/credit card transactions made in other states or countries?
I’m traveling out of the country/to another state. Will my card still work?
Are there other ways to protect myself from a negative balance besides Overdraft Protection or Overdraft Protection Plus?
Can I use a Kwik Cash loan or line of credit for overdraft protection?
What’s the difference between Overdraft Protection and Overdraft Protection Plus?
How can I keep tabs on my account using a debit card?
Explore More
Credit Cards
10
My credit card is expiring soon—how do I get a new card?
I have questions about my RewardsFirst MasterCard® rewards, who should I call?
How do I activate my Verve credit card?
Help! I lost my card/My card was stolen/I need to dispute a transaction.
Help! I need to respond to a fraud alert.
How do I make a payment on my Verve credit card balance?
Does Verve offer any fraud protection with its credit cards?
How long are rewards points valid?
Where do I check my credit card balance, transactions, etc.?
How do I view my RewardsFirst MasterCard® rewards?
Explore More
Debt Consolidation
1
Would I benefit from a debt consolidation loan?
Explore More
Fraud
2
Does Verve offer any fraud protection with its debit and credit cards?
I’m planning a trip. How do I make sure my debit card doesn’t get blocked thinking it’s fraud?
Explore More
Loans
8
How can I access my HELOC funds?
Can I have more than one loan at a time with Verve?
How do I apply for a business loan with Verve?
How do I apply for a personal loan with Verve?
How do I apply for a home equity loan or line of credit with Verve?
How do I apply for a mortgage loan with Verve?
How do I apply for a vehicle loan with Verve?
What kinds of loans does Verve offer its members?
Explore More
Mobile App
6
Can I manage my cards from the Verve Mobile App?
Can I add my Verve debit and credit card to my mobile wallet?
Is it safe to use the mobile app for banking, or does it make me more vulnerable to fraudsters?
Why do my checks need to be marked “for mobile deposit at Verve, a Credit Union?”
Can I use the mobile app to deposit checks?
Do you have a mobile app?
Explore More
Online Banking
6
How do I link an external account using online banking?
How do I register for online banking?
How to Transfer Money to Another Member
How to transfer money in online banking
How do I update my contact information?
I’m locked out of online banking—how can I get back in?
Explore More
Saving
15
What is Verve Round Up?
What happens to my Save to Win certificate after the 12-month term is over?
If I need the money, is there a penalty to withdraw cash from the Save to Win account?
What is the dividend rate on the Save to Win account?
Is there a limit to how much money I can deposit into my Save to Win account?
What are the Save to Win prizes?
Can I win more than once with a Save to Win Account?
What is “laddering” Certificates? Can I do this at Verve?
Are there penalties for withdrawing from my money market account?
How can I get to the next money market tier faster?
Explore More
Schedule an Appointment
7
Can I schedule an appointment online?
What if I need to cancel or reschedule my appointment?
Why do I need to have my ID, Social Security number and other personal information ready for my appointment?
Can I still call to make an appointment?
Can I still go directly to a branch and meet with a team member without making an appointment?
Can I schedule an appointment online for more than one product or service (i.e. mortgage and checking account)?
I want to schedule an appointment online, but I don’t see the option I am looking for. Can I still make an appointment?
Explore More
Video Lender Meeting
1
How do I start a Video Lender Meeting with a Verve team member?
Explore More
Zelle
1
How to Send Money To Friends and Family with Zelle®
Explore More
My Account
1
How do I open an account with Verve?
Explore More
Personal
Personal
Checking & Savings
Checking
KickBack Checking
Personal Checking
Savings
Certificates
Money Market
IRAs
HSAs
Name Your Savings
Kickback Savings
Kids’ Savings
Loans
Credit Cards
RewardsFirst Mastercard
RateFirst Mastercard
Loans
Auto Loan
Recreational Loan
Personal Loans
Mortgage/Home Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
Home Equity Loan
Home Equity Line of Credit
Business
Business Loans + Financing
Commercial Loan Terms
Commercial Lines of Credit
SBA Loans
Business Tools
HSAs
Payroll / Electronic Deposit
Credit Card Processing
Business Resources
Business Basics
Business Checking
Business Savings
Business Credit Cards
Why Verve?
Community
Impact in the Community
Community Support Request
Login
Login
Join Now
Find a location
Locations + ATMs
Ways to Bank
Video Banking
Schedule an appointment
Help + Support