SCAM ALERT: Fraudsters are sending text messages that appear to be from Verve and may ask members to confirm transactions or speak with a "Fraud Department" representative. Do not respond or provide personal information.
Click here to read the full scam alert and learn how to protect yourself.
Scam texts posing as Verve reporting debit card charges are targeting members.
CALLER ID SPOOFS:
Additionally, scammers are spoofing (mimicking) Verve’s phone number in caller ID scams. In other words, members are receiving phone calls from a number that shows up on caller ID as Verve. When members answer the call, the scammer is telling members that they will receive a text with a link, and then directing members to click the link to log into their account. Please know that Verve would never text you a link and ask you to log into your account in this manner.
What scammers are trying to do:
In both these instances, the text link opens to a fake Verve webpage and directs you to input your login credentials, thereby giving scammers access to your username and password.
What you should do:
Do not click the link.
If you clicked the link, contact us immediately. Call 800.448.9228 and select option 1 to speak with a team member or stop in at the nearest branch.
What we’re doing:
We have submitted a request to have the malicious content removed.
We are working to spread the word as quickly as possible through our social media and website. You can help us spread the word: Take a screenshot and let your friends know this text message is a scam.
Thank you for helping protect our financial cooperative and each other. We’re all in this together.