
Account + Payment Services
Check Ordering/Reordering
- Personal checks (via Deluxe/Harland Clarke, depending on product).
- Need more checks? Order checks and see options through digital banking, select the Services menu, Check Services, and the Reorder Checks tab. If you need assistance ordering checks, please call 800.448.9228.
Bill Pay
- Centralized payment management
- One-time or Recurring Payments can be scheduled
- Fast delivery, electronic payments usually arrive within 1-2 business days
Zelle
- Fast, free, and secure peer to peer payment service
- Send and receive money directly between U.S. bank accounts using an email or mobile phone number
- Secure because personal banking information is not shared.
Overdraft Services
- Standard Overdraft Privilege (Courtesy Pay) for eligible checking.
- Overdraft Protection Plus (opt‑in for ATM and everyday debit card transactions).
- Overdraft Protection Plans (linking savings, money market, or line of credit as overdraft sources).
Card + Electronic Services
Debit Cards
- Mastercard EMV debit cards for purchases and ATM transactions.
- Instant Issue cards at branch locations
ATMs / ITMs
- Extended hours for teller service at ITMs
- Cash withdrawals and deposits
- Balance Inquiry
Digital / Electronic Banking
- Digital banking access (online and mobile).
- Apple Pay, Google Pay, Samsung Pay (if supported)
- Mobile Deposit
- Account-to-Account (A2A) transfers
- Automated Account Alerts
- Voice banking (audio/phone banking)
- Secure messaging, live chat, chatbot interaction with members

Other Financial Services
- ACH services, including Positive Pay for business
- Early Pay, for Direct Deposits
- Notary and Signature Guarantee
- Official Checks (Cashier's) in branch only
- Positive Pay for business checks + ACHs
- Wire transfers (international wires available for business)
- Safe Deposit Boxes (at designated locations)
- Series EE or I Bond redemption
- Stop payments
- Mobile wallet services
- Alternative to carrying a physical wallet
- Statement services
- E‑statements enrollment
- Statement copies or research requests (fees may apply)
- Account research / maintenance
- Address, name, beneficiary updates
- Assistance in handling Card and ACH Disputes
- Fraud Monitoring
- Monitoring for out of pattern and suspicious account activity
FAQs
How do I enroll in Bill Pay?
To enroll in Bill Pay:
- Log in to your digital banking
- Select Bill Pay within the Transfer + Pay menu
- Select Agree and continue to the next screen
- You are ready to start adding payees and scheduling payments using Bill Pay
Where do I check my credit card balance, transactions, etc.?
You can check your balance and transactions at any time using Verve's Digital Banking