What is the Verve Difference?

The Verve Difference: What exactly is that?

In short, it’s the standard we strive for when we serve our members. It begins with great products and services, but it’s so much more than that. It’s attitude and effort. It’s connection and awareness. It’s energy and initiative. Ultimately, it’s about making a positive impact on those we get to serve. Allow us to elaborate:

 

PRODUCTS

When we develop our products, two questions are always at the front of mind:

How can this product best serve our members? First and foremost, our products should be of value to our members and allow them to bank the way they prefer. They should be easy to access and convenient to use. That’s a no-brainer.

How can we make this fun? Beyond value, we want our brand to provide some lightness and levity to our members’ daily lives. We are serious about having fun. We consistently challenge ourselves to deliver products that meet both standards. It’s a simple equation:

Value + Fun = Awesome Verve Products

Like:

• KickBack Checking. This is a checking account that allows you to earn dividends, among other equally awesome features. It’s a huge value to members, and the qualifications are easy to meet. And the name? As in, you know, kick back and earn some money. Or kick back and let your money go to work for you. Or kickback as in these features sweeten the deal. Yeah, we’re fans, too.
• Name Your Savings or Pick Your Payout. Got goals? We provide the structure that makes it easy for you to save for the holidays, or a big purchase, or that dream vacation to the tropics. It’s about building quality habits so that you make smart purchases you feel good about, not spontaneous purchases you regret.

We are immensely proud of our products, and we shape them with care, deliberation, creativity, and always with the member experience in mind.

That’s the Verve Difference.

 

SERVICE

This is our bread and butter. Our raison de vivre, if you will.

We challenge the status quo to better serve the needs of others, authentically and every day. Why? So we can all live fuller, richer, and more impactful lives. As a credit union, we serve the financial needs of our members, but ultimately—truly, deeply, always—it’s about the people. It’s about cultivating relationships and serving others. Warmly and enthusiastically.

We know our members come to us from every stage and season of life, and each person’s needs are unique. That’s why we are committed to cultivating personal relationships. We know our members by name. When you walk through that door, or reach out to our team by phone, or hop on a call with one of our video bankers, our team’s time and attention are all yours.

Need financial assistance? We’ll help you get through the rough patches and then celebrate with you when you find your footing.

Need financial guidance? We’ll walk you through that car loan or mortgage and send you on your way with peace of mind and a monthly payment that fits your budget.

Need financial growth? You’re a loyal member-owner, and we’re here to help you take advantage of the best offerings of our products and services. So let’s talk opportunities. Let’s talk incentives. Let’s talk rewards.

And services like online banking, online banking alerts, mobile app, and mobile wallet allow you to customize exactly how you want to manage your finances. It can be as simple or extensive as you want it to be.

Whatever it is you’re looking for in a financial, we will work hard to help make that happen.

That’s the Verve Difference.

 

GIVING BACK

Have we mentioned community outreach? We are more than your financial. We are your neighbors, colleagues, acquaintances, friends, and family—and we are committed to help build and support a thriving community, whether we’re teaching financial literacy courses at community centers and classrooms, supporting local causes like the Boys and Girls Club, or providing entertainment at a summer concert series or outdoor movie night. We like to be involved because we like to see people flourishing and having fun.

Having so much to be thankful for makes it easy and exciting to give back. Gratitude fuels generosity.

That’s the Verve Difference.

 

IMPACT

But don’t take our word for it. Check out these reviews by our members. You’ll notice some common themes throughout—besides all those stars, of course! Things like: Welcoming. Convenient. Friendly. Read and learn about what our members already know so well: Life is better with Verve.

 

Come experience the Verve Difference.

Click here to join now.