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We exist to serve your financial needs authentically and every day. But don’t take our word for it. Check out these real reviews by real members in real time.
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Excellent customer service!
Response from the owner: Thank you for your 5-star review!
Best credit union ever, whatever you need they have it
Went in to open new accounts and Michelle Volz the Member Specialist did a stellar job helping us out. She was patient , very helpful and knowledgeable. We cannot thank you enough Was a fun and easy visit !!!
I recently had a major issue with somebody hacking my account. I rushed to VERVE and was immediately helped by Dylan and Amara. They got on it immediately and resolved my issue. I walked in the bank in a panic and walked out so relieved and my problem taken care of. They were great.
Nothing but Great service with Verve. Never disappoint! Tip top costumer service!
Riley was very friendly, knowledgeable about Verve's policies and programs and easy to work with.
Great place for a bank at. friendly, helpful answer your question and financial need, people there nice All around 10 /10 in my book. Thank you again
Response from the owner: Thank you so much for your kind words and positive feedback! We're glad to hear that our team was able to meet your financial needs. We appreciate your support and look forward to serving you again in the future.
My financial architect Kim went above and beyond to streamline my experience to gain more financial freedom. She was efficient, communicative, and professional, while still making me feel like it was personal and that she truly cared. Thank you Kim!!!
Sara is an awesome banker! Very professional & helpful!
Amazing people. Needed a loan for car repairs, had the money deposited in less than 24 hours. Thanks Rebecca 😊 and Verve!
Response from the owner: Thanks for the fantastic review, Beth. We're thrilled we were able to help!
Mitchel did an excellent job helping my mom. He is 5 star. However Verve gets 3 stars for the not very good handling of my dad's accounts. Another employee earlier canceled my mom and dad's credit card and didn't explain to my mom what was going to happen with my dad, her husband's accounts.
Customer service is always fantastic!
Response from the owner: Thank you for the great review!
Jena went above and beyond to help me get this transaction taken care of, her constant updates and great communication made this feel seamless. The application process was easy and the underwritten process was just as easy.Thanks again for my new vehicle loan
Response from the owner: Thank you for your review! And thank you for choosing Verve, a Credit Union for your new vehicle loan.
Very kind, friendly and knew what they were doing. It was easy, fast and very informative.
Response from the owner: Thank you very much for your kind review! We appreciate it.
Excellent and very friendly service by all of the bankers in my credit union
Response from the owner: Thank you for your 5-star review!
Fully deserving of a 5-Star Review. On site staff is truly exceptional. I recently had the pleasure of working with Riley Busha, (Financial Architect- Video Banker) a true professional of his craft. I had multiple remote visits with Riley and there are no words for the level of extraordinary customer service he provided.
Response from the owner: Thank you for your review! We'll share your kind words with Riley.
Sarah is awesome, she did an outstanding job. I have all my loans with Verve because of the outstanding service I get from them.
Response from the owner: Thank you for your kind words, Michael! We appreciate your loyalty and trust in Verve.
I was terrified cuz I've never gone through the process but once I started the process online I was contacted by Amy everything was so easy so smooth by the time I was done I was so surprised it was that easy definitely going to use Verve when I need something else
Response from the owner: Hi Louie, we've all been there with something new and scary, and we're thrilled we could make your Verve experience positive and help you out on your financial journey. Thanks for taking the time to let us know!
Very professional and knowledgeable of all options.
Response from the owner: Thank you for your 5-star review!
I needed a loan for a different vehicle so I went to Verve credit union. They were very kind and very helpful. I got the loan I needed so now I can make my appointments and not worry about breaking down. Thank you Verve.
Amy did a great job ! She understood what I was trying to accomplish and took care of it and was very friendly and polite.She's great to work with. She's my go to girl for bankingMark Brenner
Response from the owner: Morning Mark, we've got a great team, and we're glad you connected with someone who suits you and your financial style. So happy you had a great Verve experience, and thanks for letting us know! (I'll be sure to tell Amy, too!)
Aimee was wonderful to work with. She has her customers best interest in mind. I strongly recommend Verve for any financial needs.
Response from the owner: Thank you for the wonderful review! We appreciate you and your membership.
Michelle Voltz was really helpful and friendly and helped me get an account when she couldn’t approve it.
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