Skip to main content
Real Reviews

Life is better with Verve.

Experience the difference.

We exist to serve your financial needs authentically and every day. But don’t take our word for it. Check out these real reviews by real members in real time.

Member Favorites

Verve Essential Checking
Top Rated Mobile App
Instant Issue Debit Card
Kevin Stafford
7 hours ago
Closed all my other bank accounts. The staff, make this place great.
Response from the owner:Thank you for the great review!
I can’t recommend this credit union enough, especially for anyone looking for a team that truly supports your long-term growth. Brandon was incredibly patient, kind, and knowledgeable; he creates a safe environment where you feel comfortable asking the tough questions. Matthew, the branch manager, consistently goes above and beyond to ensure everything is handled with care. The energy from the entire team is fantastic, making it clear they are invested in the success of the individuals they serve.
Response from the owner:Thank you so much for your feedback on our stellar team members; we're so glad to have you financially thriving with Verve!
5 star customer service. So nice they are willing to help meet customers and their needs. Probably the BEST banking experience I've encountered.
Response from the owner:Happy to have you as a member, Christine!
Candace A
3 weeks ago
Response from the owner:Thanks for the positive rating, Candace!
Small neighborhood credit Union been a customer here through a few name changes, it's nice that when I come in to do my banking I am known by my first name and greeted, very refreshing from some bigger banks I have been to in the past. It's nice to be treated as a customer & person more than a number
Response from the owner:Thanks for your kind words, Antonette, we're happy to have you as a member.
Jamie Zunker
3 weeks ago
Response from the owner:Thanks for the five stars, Jamie!
Jamie Zunker
3 weeks ago
Response from the owner:Thanks for the five stars, Jamie!
Briana was so very helpful, so professional and so knowledgeable about things I know nothing about. She explained things that must be done now and in the future and gave me her card for questions and help if I find I need it. Thank you so much, Briana! You are an asset to Verve!!!
Response from the owner:Thanks so much for your positive words - we're happy to provide great service, and we will pass this along to Briana!
Response from the owner:We appreciate your positive review, Christopher!
Steve M
1 month ago
We really enjoyed this credit Union the customer service is excellent there is many locations near the Oshkosh area
Response from the owner:Thanks for your business, Steve!
Maple Ellie
2 months ago
Response from the owner:Thanks for your response!
Darren Maynard
2 months ago
Response from the owner:Thank you, Darren!
Peggy Rand
2 months ago
I have been a Verve member for a VERY long time. I have always been treated with respect and any help I needed was always met with a “can-do” attitude by Verve’s employees. My needs were always met quickly and with a smile. I’m very happy that I’m a Verve member!
Response from the owner:Amazing to hear it, Peggy, we value your membership!
Bryant Douglas
2 months ago
Thank you for all your help. Y’all did a great job. Appreciate everything you’ve done. Thank you.
Response from the owner:We appreciate your business, Bryant!
Bryant Douglas
2 months ago
Response from the owner:Thanks, Bryant!
Jennifer Abitz
2 months ago
Response from the owner:Thank you, Jennifer.
Tim Davis
2 months ago
The girls that helped me with my accounts and getting everything taken care of there were super spectacular , decent , caring and honest at their profession
Response from the owner:Amazing to hear, thank you for your kind words, Tim!
Pamela Martin
3 months ago
Staff is always helpful
Response from the owner:Thanks for your membership, Pamela!
Melanie Rytkonen
3 months ago
Zaida & her team was very helpful! Everyone is always so kind there! Always great at explaining things! Thank you!! Only thing I wish that the ATM's would take cash as a deposit option.
Response from the owner:Thank you, Melanie, it's our pleasure!
Doug Trochinski
3 months ago
Verve was easy to work with to get a car loan and had the best rate around!
Response from the owner:Thanks for the great review!
Lexi P
3 months ago
Verve has been absolutely amazing. The Bell Street location is hands-down one of my favorites everyone there is super helpful, professional, and genuinely welcoming. The atmosphere alone is top-notch. I especially want to shout out a young man named Devin H. He is always informative, patient, and takes the time to answer all of my questions while guiding me toward opportunities that truly match what I need, not just what’s available. That kind of service makes a huge difference. Clearly, Verve’s training is immaculate because it shows. Give them a pay raise, they’ve earned it! 10/10 😊 Thank you, Verve!
Response from the owner:Thanks so much for your positive encouraging words, Lexi!
marie swanson
3 months ago
Bob Kelter
4 months ago
The staff here are great always quick and professional
Response from the owner:Glad to hear about your good experience with our team, Bob!
Jeffery Nemitz
4 months ago
Response from the owner:We appreciate your membership, Jeffery!
Jennifer Wahl
4 months ago
Response from the owner:Thank you for your positive review, Jennifer!
cody brown
4 months ago
Chris was awesome helped me get approved answered all my questions with a smile never got annoyed with me. He was also very personable 100% will go back in the future.
Response from the owner:Thanks for recognizing Chris for his exceptional service!
Mary Koleff-May
4 months ago
Jennifer Stef . . . . is a Business Support Specialist at VERVE, a credit union. Jennifer provides excellent customer service, is great at problem solving issues, is knowledgeable, and clearly enjoys her role at Verve. I always reach out to her when I have a banking question, or if I need assistance. She quickly responds either through email messages or telephone calls. I sincerely appreciate her efforts and her congenial personality.
Response from the owner:Thank you for your incredible review, Mary, we appreciate your membership!
Sometimes you feel like just a bother in this world, but not with Verve. They always are kind and respectful and go out of the way to help.
Response from the owner:Amazing to hear, Kris!
Dennis Raddatz
4 months ago
Super friendly staff very professional and knowledgeable.
Response from the owner:Thank you for your kind words, Dennis! We appreciate you.
Sam Treelong
4 months ago
I really like Alex and this branch.
Response from the owner:Glad to hear it Sam, thank you for your membership!