Fraud
I need to respond to a fraud alert
If you receive a fraud alert, follow the prompts or call 855.961.1602 to confirm you made the transaction or to…
I need to dispute a transaction
If a transaction you don’t recognize has been posted to your account, please call 866.279.1399 M-F 8 am-8 pm or…
I need to respond to a fraud alert
If you receive a fraud alert, follow the prompts or call 855.961.1602 to confirm you made the transaction or to…
My card was lost or stolen
If you have lost your debit or credit card, call us at 800.448.9228 to report it missing or stolen. If you…
I’m planning a trip. How do I make sure my card doesn’t get blocked thinking it’s fraud?
Before you travel out of state or out of the country, submit a request through our secure online banking message…
Does Verve offer any fraud protection with its debit and credit cards?
Verve debit and credit cards come with an alert system (text or call) that notifies you if potentially fraudulent charges…
Is it safe to enter my routing and account numbers into websites to make online payments?
You should be very cautious about entering your routing and account numbers online, but sometimes you may need to. Be sure…
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