Prepare for liftoff.
Review what you need to know before, during and after the upgrade to help ensure a smooth transition.
Go for Launch:
- 2+ years ago we began sourcing a vendor to ensure a smooth transition
- Walked through every member-facing component of our new core operating system and identified ways to improve the experience
- Performed a test conversion over a weekend, in addition to testing processes for several months, to identify and address potential issues