Choose from any of the following options:
- Use the Let’s Chat! button located in the bottom right corner of this page
- Send us a secure message through online banking
- Text our Service Team at 920.635.3143
- By texting this number, you consent to receiving messages back from a Verve. Data rates may apply. To opt out, reply STOP. To review our Privacy Policy, click here.
FAQ
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Get StartedCall
Verve Main Phone Number: 1-800-448-9228
Chat
Vera is available 24/7 by clicking the Let’s Chat! button located in the bottom right corner of this page.
Service Team hours of operation are Monday – Friday 8am-6pm and Saturday 9am-12pm.
Secure Online Messages:
Desktop: Select Help + Settings, then choose Messages
App: Select More, then Help + Settings, then Messages.
Important Numbers
To Report Debit Card Fraud: 1.866.279.1399
To Respond to a Fraud Alert: 1.855.961.1602
To Report Credit Card Fraud: 1.800.600.5249
Debit Card Activation & PIN Change Line: 1.833.998.4629 (must call from the primary number on file)
Credit Card Activation & PIN Change Line: 1.833.998.4632 (must call from the primary number on file)
Service Team -Hours of Operation
Monday – Friday 8am-6pm
Saturday 9am-12pm
Secure Online Messages:
Desktop: Select Help + Settings, then choose Messages
App: Select More, then Help + Settings, then Messages.
General Email
Verve, a Credit Union
2900 Universal St
Oshkosh, WI 54904
Mail loan payments to:
Verve, a Credit Union
P.O. Box 3046
Oshkosh, WI 54903-3046
Fax
920.236.7702 | Main
Federally Insured by NCUA | 
Equal Housing Opportunity |