What’s happening during upgrade weekend.
The big event. Ignition. Everything leading up to this moment. And we’ll be ready! Review what services will be available during upgrade weekend, April 23-26.
Service Availability During Upgrade Weekend
| Friday, 4/23 | Saturday, 4/24- Monday, 4/26 | Tuesday, 4/27 | |
| Branch Locations | All locations closing at 5 p.m. | Closed | Normal Hours |
| Online and Mobile Banking | Available until 5 p.m. | Unavailable | Available after 8 a.m. |
| Mobile Deposit | Available until 2 p.m. | Unavailable | Available* |
| Online Bill Pay | Available until 5 p.m. | Unavailable | Available after 8 a.m. |
| Bank by Phone | Available until 5 p.m. | Unavailable | Available |
| Debit/Credit Cards | Available, start using new card at 5 p.m. | Available, start using new checks | Available |
| ATMs | Available | Available | Available |
| Make a Loan Request | Available | Available | Available |
*You will need to delete the old app and install the new version of the app.
If your new debit card is lost or stolen during the upgrade weekend:
- Call 800.448.9228 and press 5 to report your card lost or stolen.
- On Tuesday, April 27, call 800.448.9228 and press 5 to request a new card.
- Provide your name, email and phone, select a PIN and let us know if you’d like to choose branch pick-up or have your card mailed to you.
