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Real Reviews

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Member Favorites

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Verve, a Credit Union
Excellent
4.3
Based on 925 reviews
review us on
Verve has been absolutely amazing. The Bell Street location is hands-down one of my favorites everyone there is super helpful, professional, and genuinely welcoming. The atmosphere alone is top-notch. I especially want to shout out a young man named Devin H. He is always informative, patient, and takes the time to answer all of my questions while guiding me toward opportunities that truly match what I need, not just what’s available. That kind of service makes a huge difference. Clearly, Verve’s training is immaculate because it shows. Give them a pay raise, they’ve earned it!10/10 😊 Thank you, Verve!
The staff here are great always quick and professional
Response from the owner: Glad to hear about your good experience with our team, Bob!
Response from the owner: We appreciate your membership, Jeffery!
Response from the owner: Thank you for your positive review, Jennifer!
Chris was awesome helped me get approved answered all my questions with a smile never got annoyed with me. He was also very personable 100% will go back in the future.
Response from the owner: Thanks for recognizing Chris for his exceptional service!
Jennifer Stef . . . . is a Business Support Specialist at VERVE, a credit union. Jennifer provides excellent customer service, is great at problem solving issues, is knowledgeable, and clearly enjoys her role at Verve. I always reach out to her when I have a banking question, or if I need assistance. She quickly responds either through email messages or telephone calls.I sincerely appreciate her efforts and her congenial personality.
Response from the owner: Thank you for your incredible review, Mary, we appreciate your membership!
Sometimes you feel like just a bother in this world, but not with Verve. They always are kind and respectful and go out of the way to help.
Response from the owner: Amazing to hear, Kris!
Super friendly staff very professional and knowledgeable.
Response from the owner: Thank you for your kind words, Dennis! We appreciate you.
I really like Alex and this branch.
Response from the owner: Glad to hear it Sam, thank you for your membership!
Response from the owner: Thank you for the positive review, Bridget!
Washburn location is Awesome! Great group of guys here. Love this credit union
Response from the owner: Thanks for your membership, Paul!
Fantastic bank. Best in Oshkosh WI. I'm not leaving unless they close the doors.Great app as well. Most banks apps are terrible but this one is perfectGreat guys here who helped me through a scary situation when I was woken up with a text message saying my account was hacked. They took very good care of me and I can't thank all of them enough. Love this credit union!
Response from the owner: Thanks so much Paul, we’re so glad our app helps to make your banking stress-free!
Very friendly & efficient service.
Response from the owner: Thanks for your kind words, Veronica!
Great customer service. Only thing I don't like is the virtual tellers
Response from the owner: We strive for great service every day in all of our branches; thank you for your membership!
I have noticed in recent months that every time I go to the ATM to talk with someone, I am waiting almost 3-5 minutes just to even get someone and they always apologize very kindly and say they’re backed up yet still give amazing service. The times are inconvenient, but the staff are awesome
Response from the owner: Thank you for your feedback, Sharon!
Response from the owner: Thank you for your membership, Lynn!
Response from the owner: Thank you for your positive rating!
Response from the owner: Thanks, Rebecca! Glad you enjoy banking with us.
Applied for a car loan here after being denied at our long time credit union. We had zero issues getting approved, Jason was amazing to work with. He even stayed late when the dealership took a little longer than expected to send over a purchase agreement. We got to the bank a couple minutes after they closed and they still ran out a check so we could purchase the vehicle tonight for our very excited and impatient 17 year old son. Thank you again for the ease of everything and allowing us to submit everything electronically as my husband is working out of state. Everything was easy, fast and the customer service was top notch!
Response from the owner: It’s our pleasure to help you and your family make purchases and reach new financial milestones. Thank you for your recognition of Jason!
Response from the owner: Thank you for the five star review!
If you need any banking help go see Amy at Verve CU in Fond du Lac WI. She is wonderful to work with.
Response from the owner: Thank you for your kind words! We love our Fond du Lac team!
I enjoy using the new drive up machines, but it is so comforting to go in a branch office! The tellers are very friendly and knowledgeable! My business was a wonderful experience!
Response from the owner: Thanks so much for the great review, Maureen!
my favorite financial institution it don’t get better than Verve 💕🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸Been with CU since 1973 before it was verve
Response from the owner: We're delighted to hear that Verve is your favorite! Thank you for your support!
Response from the owner: Thanks for the review!
I've Been with verve every sinceThey opened in Oshkosh. They took over the citizens first that I wasA member off. Between the twoCredit Unions I've been with them 30yrs. Plus. Loans,cd's, savings, Debit & there Credit card..They have a very good rewardsProgram that myself used many times. I always went with the gasCards but was much more to choose from.I've had to change Credit UnionsDue to relocation after retirement& there is no Verve in my area where I live now.If by chance they opened a verve InThis area i live now i wouldn't have any problem joining them agian.Thank you to all at verve I got to meet many of you what a great team.
Response from the owner: Thank you so much for your long membership, Rodney, and happy retirement!
It was nice. Went smoothly. Awesome staff. Kind and really helpful.This bank is a great alternative if you are not happy where you are.
Response from the owner: Thank you for your 5-star review!
Response from the owner: Thanks for your feedback!
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