What’s happening during upgrade weekend.

The big event. Ignition. Everything leading up to this moment. And we’ll be ready! Review what services will be available during upgrade weekend, April 23-26.

Service Availability During Upgrade Weekend

Friday, 4/23Saturday, 4/24- Monday, 4/26Tuesday, 4/27
Branch LocationsAll locations closing at 5 p.m.ClosedNormal Hours
Online and Mobile BankingAvailable until 5 p.m.UnavailableAvailable after 8 a.m.
Mobile DepositAvailable until 2 p.m.UnavailableAvailable*
Online Bill PayAvailable until 5 p.m.UnavailableAvailable after 8 a.m.
Bank by PhoneAvailable until 5 p.m.UnavailableAvailable
Debit/Credit CardsAvailableAvailableAvailable
ATMsAvailableAvailableAvailable
Make a Loan RequestAvailableAvailableAvailable

*If you use the mobile app on an Apple device, you will receive an automatic update to the app. If you use the app on an Android device you will need to delete the old app and install the new version of the app.

 

If your debit card is lost or stolen during the upgrade weekend:

  • Call 800.448.9228 and press 5 to report your card lost or stolen.
  • On Tuesday, April 27, call 800.448.9228 and press 5 to request a new card be instantly issued at one of our branches.
  • Provide your name, email and phone, select a PIN and let us know if you’d like to choose branch pick-up or have your card mailed to you.