What’s happening during upgrade weekend.

The big event. Ignition. Everything leading up to this moment. And we’ll be ready! Review what services will be available during upgrade weekend, April 23-26.

Service Availability During Upgrade Weekend

Friday, 4/23Saturday, 4/24- Monday, 4/26Tuesday, 4/27
Branch LocationsAll locations closing at 5 p.m.ClosedNormal Hours
Online and Mobile BankingAvailable until 5 p.m.UnavailableAvailable after 8 a.m.
Mobile DepositAvailable until 2 p.m.UnavailableAvailable*
Online Bill PayAvailable until 5 p.m.UnavailableAvailable after 8 a.m.
Bank by PhoneAvailable until 5 p.m.UnavailableAvailable
Debit/Credit CardsAvailable, start using new card at 5 p.m.Available, start using new checksAvailable
ATMsAvailableAvailableAvailable
Make a Loan RequestAvailableAvailableAvailable

*You will need to delete the old app and install the new version of the app.

 

If your new debit card is lost or stolen during the upgrade weekend:

  • Call 800.448.9228 and press 5 to report your card lost or stolen.
  • On Tuesday, April 27, call 800.448.9228 and press 5 to request a new card.
  • Provide your name, email and phone, select a PIN and let us know if you’d like to choose branch pick-up or have your card mailed to you.