Credit Cards
10My credit card is expiring soon—how do I get a new card?
The month your personal or business card is set to expire, we’ll send you a new one. Please follow the…
I have questions about my RewardsFirst MasterCard® rewards, who should I call?
Please call the RewardsFirst MasterCard® customer service line at 800.854.0790.
How do I activate my Verve credit card?
Call 833.998.4632 and follow the prompts to verify your identity and activate your card.
Help! I lost my card/My card was stolen/I need to dispute a transaction.
Call 800.448.9228 so we can help you freeze your account or cancel the card. You can also freeze your card using…
Help! I need to respond to a fraud alert.
If you receive a fraud alert text message, follow the prompts or call 855.961.1602 to confirm you made the transaction or…
How do I make a payment on my Verve credit card balance?
You can make payments using online banking to transfer funds, set up an automatic payment, or link an external financial…
Does Verve offer any fraud protection with its credit cards?
Verve credit cards come with an alert system (text or call) that notifies you if potentially fraudulent >charges have been made…
How long are rewards points valid?
Rewards points expire 36 months after the transaction date. You can view expiring points by visiting verveacu.com/rewards and logging into your rewards…
Where do I check my credit card balance, transactions, etc.?
You can check your balance and transactions at any time using Verve’s Online Banking
How do I view my RewardsFirst MasterCard® rewards?
To view your RewardsFirst MasterCard® rewards, visit verveacu.com/rewards or call 800.854.0790. Follow the instructions to register, login, and find out reward balances.
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