Yes, while you can still access the online banking login from the Verve website, the credentials you use to login may be different. If you’ve used online banking before, the first time you log in to the new online banking you will click Forgot Password. After doing so, follow the onscreen instructions. Please note: you will need your existing username and Taxpayer Identification Number (TIN), which is likely your SSN, as well as a current email or phone number on file as a verification code will be sent to you.
No, you can still access the online banking login from the Verve website using the same username you used prior to the upgrade. You will need to use the last six digits of your Tax Identification Number (TIN), likely your SSN, for your password the first time you log in. You will then be promoted to accept the terms and change your password.
Please note: All accounts associated with your TIN/SSN will now show up under one online banking login—no need to log in to separate accounts to view accounts you are primary on vs. joint.