All existing internal (Verve account to Verve account) and external transfers (Verve to another financial) will convert to the new technology unless you have been notified by a separate mailing. Transfers that will not convert impacted a small number of members.
Depending on how your internal (Verve account to Verve account) or external (Verve to another financial and vice versa) transfers are set up, you may not be able to see or edit the transfer in online banking. If you’d like to be able to edit your transfers and do not see it in online banking or can see it but can’t edit it, call us at 800.448.9228 option 4. We’ll delete it on our end and walk you through setting it up on your end in online banking.