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How to connect your Verve accounts to QuickBooks Online

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  1. Go to the banking menu in QuickBooks Online (QBO): Follow the on-screen instructions to connect your checking, savings, credit card, etc. account and sync transactions from Verve’s online banking to QBO.
  1. If you had QBO synced with your Verve accounts prior to our upgrade in April 2021, you need to disconnect and reconnect your accounts to ensure accurate and timely syncing of transactions. Please note: This does not delete accounts of downloaded transactions, it just stops QBO from downloading new transactions.
  1. In QBO, go to ‘Banking’ on the left side of the screen and then select ‘Banking’ at the top.

  1. Choose the Verve accounts you want to change and then click ‘Edit’ (the pencil icon) and edit the account information.

  1. In the ‘Account’ window, check the box next to ‘Disconnect this Account’ and click ‘Save.’

  1. To reconnect your accounts, go to the ‘Banking’ or ‘Transactions’ menu and select the ‘Banking’ tab.

  1. Select ‘Connect Account’ on the landing page if this is your first time connecting or select ‘Add Account’ or ‘Link Account’ if you’ve already created one.
  1. Search for Verve, a Credit Union.

  1. Select ‘Continue’ and enter your Verve online banking username and password in the window.

  1. Follow the onscreen steps to connect. Verve may require additional security checks. It may take a few minutes to connect. Please note: if you have account security alerts set up on your account, you may receive an email or text message saying someone tried to log in to your online banking account.
  1. Select the accounts or credit cards you want to connect (savings, checking or credit card). You should see all of your available accounts with Verve. Please note: if you have personal and business accounts with Verve, you may need to log in with both usernames and passwords to see all accounts in QBO.
  1. For each account you connect, select the matching account type from the dropdowns in QBO.
    • Don’t see your account? If you’re new to QBO or don’t see the right account in the dropdown, select ‘+Add New’ to create a new account on your QBO chart of accounts.
      • Create a new bank account: Select ‘Bank’ for the Account type. Select ‘Savings’ or ‘Checking’ for the Detail type. Give the account a name and then select ‘Save and Close’.
      • Create a new credit card account: Select ‘Credit Card’ for the account type. Give the account a name and then select ‘Save and Close’.
      • Select how far back you want to download transactions. (You may be only able to download back to April 23, 2021, due to our technology upgrade. For Chicago members, if you did not download transaction history or statements prior April 23 and would like access to them, please contact us.)
      • Select ‘Connect’.
  1. Now that your accounts are connected, QBO automatically downloads transactions so you don’t have to enter them manually. To refresh and get the latest transactions:
    • Go to the ‘Banking’menu or ‘Transactions’ menu.
    • Select the ‘Banking’ tab.
    • Select ‘Update’.

Please note: If you can’t find the transactions you are looking for in QBO, you can also manually upload bank transactions. Scroll down for more info.

  1. After QBO downloads transactions, you need to approve the way it categorized them.
  1. To update your bank or credit card info, like your username or password, or refresh the connection:
    • Go to the ‘Banking’menu or ‘Transactions’
    • Select the ‘Banking’
    • Select the ‘Edit✎’ icon in the tile for the bank account you want to update.
    • Select ‘Edit sign-in info’.
    • Update your account info.
    • Select ‘Save and connect’.

Please note: If you can’t find the transactions you are looking for in QBO, you can also manually upload bank transactions. Scroll down for more info.

How to manually upload your QuickBooks Online transactions

    1. Go to Verve, a Credit Union’s website and log in. Go to and log in using your credentials.
    2. From the list of Widgets on the left-hand side, select the ‘Accounts’ Widget. From your account details, select your statement or a group of transactions.
    3. Download the transaction to your desktop. Select the ‘Download’ option. Once the ‘Download Transactions’ screen appears, select the following options. This will be downloaded as a .qbo file. You can find this file in your downloads folder, or wherever you select to save the file.
      • Download Format – QBO (QuickBooks)
      • Start Date – This would be the earliest date you would like to pull your transaction history
      • End Date – Should be the last date you reconciled your QuickBooks
      • Select Accounts – Select the accounts you would like transaction history for in QuickBooks

  1. Open QuickBooks online and upload your transactions. Simply double-click the file and QuickBooks will automatically open to import your transactions.


This content was originally published on June 10, 2021.

For more up-to-date details on QuickBooks Online features, please visit the Intuit website.