No. Bank by Phone will not be available during the upgrade. If you used Bank by Phone before, after the upgrade you will need to use your…

Yes, if you called or used the online banking feature of your other bank or credit union to set up the automatic deposit to or…

Yes, direct deposits scheduled to post to your account on Friday, April 23 or Monday, April 26 (direct deposits do not post on weekends) will…

Debit cards, checks and credit cards will continue to work. You can also access your money using an ATM. If you are planning any large…

Debit cards, checks and credit cards will continue to work. You can also access your money using an ATM. If you are planning any large…

Yes, you can request a new loan online. To apply for an auto, truck, boat, ATV, camper or motorcycle loan, visit freshcutloans.com. To apply for…

Yes, you can continue to use Quicken, QuickBooks and Mint during the upgrade. Keep in mind that the account balances shown may be delayed during…

Yes, your automatic transfers will continue to be processed. Immediate internal transfers (ex: from your Verve savings account to your Verve checking) should be scheduled…

While bill payments cannot be scheduled on weekends, any bill payments scheduled to occur on Friday, April 23 or Monday, April 26 will be paid…

No. The contact center will not be open during the upgrade.

No. All of our branches will be closed during the upgrade.

We want to make the transition to a new technology as seamless as possible for our members, so we are taking the whole weekend to…