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Locations + ATMs Page

Tax Preparation FAQs Blog Post

We’ve compiled frequently asked questions related to tax preparation, from tax documents to direct deposit and everything in between. What is Verve’s routing number? Verve’s…

How do I open an account with Verve?

If you are interested in becoming a member, you can join Verve and open an account online or visit one of our branches. Keep in mind that…

Video Teller Page

My debit card is expiring soon—how do I get a new card?

Before your personal or business card is set to expire, we’ll send you a new one to your address on file. Your card will expire on…

My credit card is expiring soon—how do I get a new card?

The month your personal or business card is set to expire, we’ll send you a new one. Please follow the instructions included with the new…

Home Equity Line of Credit Page

How do I view my RewardsFirst MasterCard® rewards?

To view your RewardsFirst MasterCard® rewards, visit verveacu.com/rewards or call 800.854.0790. Follow the instructions to register, login, and find out reward balances. 

Can I cancel/stop payment on a check or online payment?

Yes, you can stop payment on both checks and ACH payments by logging into online banking. Select Services then Check Services, stop payments can be…

Contact Page

How do I update my contact information?

Login to online banking and hover over ‘Help + Settings’ and click ‘Settings’. Then click the ‘Contact’ tab. Click the pencil icon to edit your…

I need to respond to a fraud alert

If you receive a fraud alert, follow the prompts or call 855.961.1602 to confirm you made the transaction or to report it as fraudulent. If…