For Wisconsin members, account history can be viewed in online banking, just like it is now. Account history for Chicago members will not transfer and should be downloaded before 5 p.m. on Friday, April 23. Past statements for Wisconsin and Chicago members will not transfer—please download any statements you would like access to by 5 p.m. on Friday, April 23. After the upgrade, statements are available upon request by visiting a local branch or calling 800.448.9228 (Wisconsin) or 312.491.7000 (Chicago).
Yes, you will be prompted to change your password. If you are an existing online banking user, use your current username plus your full Taxpayer ID Number (TIN), which is likely your SSN, (Chicago members should use the last six of their SSN) to log in. You’ll also need the email address or phone number you provided for your membership to log in. If you’ve never used online banking, click REGISTER and follow the on-screen instructions to enroll.
If you are a joint owner you will click on REGISTER to create a new username to access all the accounts you are on. Due to increased security requirements, you need to create a username and password that does not match the primary account owner’s login details.