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Cooperatives are democratic organizations controlled by their members—those who utilize the products or use the services of the cooperative—who actively participate in setting policies and making decisions.

What does it mean?
It means we all have a say in what goes on around here! We all own a “share” of the credit union and as equal members, we get to vote on things we like and don’t like. Your voice is represented in three ways. First, members’ voices are heard through an elected Board of Directors who meets with the CitizensFirst management team monthly, reviewing financial results and strategic direction. The Board is comprised of volunteer members who have been nominated and elected by the general membership. Secondly, every year, members are invited to attend CitizensFirst’s annual meeting to review the prior year’s annual report and vote on any business matters that may require members’ votes. But you don’t have to wait an entire year to share your opinion. Because we value the feedback of each and every single member of the cooperative, you can let us know your thoughts at any time by joining us on Facebook, Twitter, Google+ or the other social channels we have created for your use.